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These guys are a complete ripoff. I ordered a set of HID headlights and installed them and they worked fine for the first 2 days after I replaced both the cheap relays they sent me. Day 3 the fuse blew and I replaced it. On day 4 the relay began to smoke and blew the...
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1.0
#1162281
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Had complete kit for 3 months. Driver side bulb would go out but if you turn switch off then on would stay on for few minutes then back out. Bought warranty which was a waste of money. Was told to ship bulb back and if they found bulb to be bad then it would be...
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1.0
#1155968
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Purchased LED lights for GMC Acadia 2010. Less than 2 months later, the LEDs go out. Talked to tech support who isn't sure what to do but for me to buy a decoder/antiflicker kit. The techs there were not sure about daytime running lights which is now standard on all...
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2.3
I liked
  • Price
  • Easy to purchase
  • Response time of emails
I didn't like
  • Refusal to replace defective merchandise at their cost
  • Lies and faulty product
  • Customer service
#1153228
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HID Nation - Warranty sucks

HID Nation
#1156415
1.0
Details
Warranty sucks. Do not buy from this company and if you do don’t buy the warranty.
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HID Nation - Did not get my product

HID Nation
#1135498
1.7
Details
I did not get my product and they doing doing about it. Do not buy anything they are scam artist
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HID Nation - Terrible

HID Nation
#1120074
1.0
Details
Did the 10k conversion, look amazing, when they work, 50/50 shot at this point, 3 months later, one or both dont work half the time, dont buy from this company!
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
HID Nation - Never Again
1/1

HID Nation - Never Again

HID Nation
#1119336
upon arrival the bulbs weren't shipped correctly the bulbs do not work
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I placed an order on Saturday November 18, 2017 for headlamps. I needed the parts immediately, so I chose next day delivery for $29.95. I did not see anything on the website that deliveries are not made on Sunday. So when my package did not arrive on Sunday as...
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I didn't like
  • Misleading delivery options
#1152480
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They advertise "plug n play" and "no hassle returns" which both are crap!!! I ordered a kit for my charger and once plugged in they strobe and flash!!! So I emailed them asking why and if I need replacement parts... They responded and said to "upgrade" to digital...
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1.0
#1116240
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I bought a set of hid from them. One of the high beems did not work. They tell me that all sales are final and since i did not buy the life time warranty they can not take it back. I explained that they didnt work from the start. They said there is nothing they can do....
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Anonymous
Anonymous

Both the guy and the girl I spoke with when asked for next in chain of command would hang up on me

1.8
#1074156
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They sent me an LED fog light conversion kit that did not work upon being professionally installed. Their solution was to flip the plug and reverse the polarity; this also did not work. They then tell me that all sales are final, so even if they send you something that...
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2.0
I liked
  • Website is easy to navigate
I didn't like
  • Sent me defective merch
  • Would not accept return of defective merchandise
#1044176
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I order a hid covertion that was to be plug and play it was not my progection head lights have to be seal after the bulb is put in with all this mess of wires there no way seal the lights back up if i leave the light open it will be runed i try to return the and they...
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1.0
#1043921
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I have spoken in email for months with these people never really got my questions answered I have called over 30 times always spoke to sane person he sounded like he was mexican he also didnt speak much english he informed ne he was who I was speaking to in email...
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1.0
#1040643
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Shi*t hole company in shi*t hole California. A state full of cheap, piece of shi*t *** artist liberals. Bought two "plug and play" cancelers from them and they wouldn't even fit any wiring harness for the truck I have. Called them and wanted to send it back, they...
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1.0
#1022992
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