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They advertise "plug n play" and "no hassle returns" which both are crap!!! I ordered a kit for my charger and once plugged in they strobe and flash!!!

So I emailed them asking why and if I need replacement parts... They responded and said to "upgrade" to digital ballasts.. I told them to look at my order because I already did when I ordered them... So they then replied that I need to spend 100 bucks more and get a timer and wire kit...

So I just asked for a return at this point.. He then replied with a 15 dollar shipping charge and a 30% restocking fee I could return them... Also as long as they hadn't been installed I'd get the rest of the return...

How would I know that they strobed and flashed if I hadn't plugged them in?? It's not rocket science!!!!

Product or Service Mentioned: Hid Nation Hid Conversion Kit.

Reason of review: Poor customer service.

Monetary Loss: $70.

Preferred solution: Let the company propose a solution.

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