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1.5 Based on 16 reviews
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Worst company ever. Huge scam. Ready to take this company to court

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I bought & paid for a lifetime warranty.WHEN i BOUGHT HIG HEADLIGHTS from hig nation for my 2013 ford c-max but I have Needed 3 replacement parts in one year. each time under their lifetime warranty you have to pay shipping charge for defective part to be returned to them plus send a 10.00 dollar money order (no checks) for them to inspect the bad part & send new part. meantime you are without lites for 2 to 3 weeks or pay 15 to 25 dollors for... Read more

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I bought my HIDs and found out I am having surgery and will be out of work, so need the money more than the headlights. I tried to return them to get my money back, but what HID nation doesn't tell you is that you can't return anything. In fact, there is a 30% restock charge which they tell you about AFTER you purchase their items. To top that off, there is no customer service phone number, just an email account which takes hours to get a reply... Read more

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What a joke of a company, no customer service skills and will not back there product. Does not matter if you payed for a "lifetime" warrenty. Tried emailing them through sells department and warrenty department. Called them the next day to talk with a manager and the lady claimed she was one and that there was notheing they can do about shipping the rest of the parts to make the kit work. Will not refund money or send the product back and all... Read more

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I ordered some great HiD lights for my car "COOL" I thought. but then the lights show up and are incomplete. I called hidnation and they said that's how they come. I'm missing a piece that covers open wires. I'm on my own they pretty much said. I make the mistake of ordering another kit for my low beams, I tried cancelling the order that day but was too late to stop it. I asked the guy on the phone and he said "no restocking fee" 'Great" I said.... Read more

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I bought several HID kits from hid Nation. The first thing I noticed that was consecutive about this company was they were very slow at getting the order shipped to me. I purchase the extended warranty every time I bought a kit from them. They're warranty requires you to do one of two things. Either send the entire kit back to them so that they can diagnose it and determine which part is bad or you can for a one-time courtesy pay for the part... Read more

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I ordered Replacement bulbs after having installed there system in my 2012 F-250. First the driving lamp resister almost caught my truck on fire. Flames from the wires at the bulb was only part of it. I ordered New Bi-Xenon bulbs on 1-4-16 one of then lasted a month. I asked for warranty and have been told I need to ship the part back. This will be at my cost and I need to send them a check for $15.00 to cover the shipping of the new bulb. Read more

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I will never order from this company again. Their web site recommended a particular bulb to fit my truck and as it did fit, the high beam option did not work correctly causing a major reduction in light. When I contacted the company via email, as they were responsive, but very unprofessional, they refused to issue a full. I advised them the only reason I purchased the bulb was because your web site told me the bulb was compatible with my truck.... Read more

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Wow just think i almost purchased a couples of these kits. Glad i read the reviews definitely not buying from hid nation.

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I bought a led conversion kit and less then a month later it stopped working. They refused to issue me a refund

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