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I ordered some great HiD lights for my car "COOL" I thought.

but then the lights show up and are incomplete. I called hidnation and they said that's how they come. I'm missing a piece that covers open wires. I'm on my own they pretty much said.

I make the mistake of ordering another kit for my low beams, I tried cancelling the order that day but was too late to stop it.

I asked the guy on the phone and he said "no restocking fee"

'Great" I said. only later to find out that there's a 30% restocking fee. That's not what your phone rep said, I told 'em.

They're response was " we treat all customers equally, that's why there's a fee".

A reputable company will train their phone support people right, if they say something different, then stand behind what your rep says over the phone.

So... HiD nation sucks BIG ***!!

Don't order from them when you need HiD lights.

Reason of review: Not as described/ advertised.

Location: Eugene, Oregon

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